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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how we enforce our Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you the customer should actually do. 

Refund Policy - the basics

ALL CUSTOM BUILD DOOR PRODUCTS ARE NON RETURNABLE NON REFUNDABLE.
Door Glass 4 Pets reserves the right to refuse any return but if accepted the product must be New and/or Unopened and/or Uninstalled and will incur a 26% Restocking Fee.

What is included in the Refund Policy

New and/or Unopened and/or Uninstalled product within 30-Days of shipment date and will incur a 16% Restocking Fee. The cost of shipping and proper packaging is solely on the customer. The condition of the product will determine the final Restocking Fee.

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